Forrest General Hospital Hospice Earns 2023 SHPBestTM “Premier Performer” Caregiver Satisfaction Award
HATTIESBURG, Miss. – (August 07, 2024) Forrest General Hospital Hospice has been recognized by Strategic Healthcare Programs (SHP) as a “Premier Performer” for achieving an overall caregiver and family satisfaction score that ranked in the top 5% of all eligible SHP clients for the 2023 calendar year.
The annual SHPBest™ award program was created to acknowledge hospice providers that consistently provide high quality service to families and caregivers of patients receiving hospice care. The 2023 award recipients were determined by reviewing and ranking the overall CAHPS Hospice survey satisfaction score for more than 1,750 hospice providers. With one of the largest CAHPS Hospice benchmarks in the nation, SHP is in a unique position to identify and recognize organizations that have made family and caregiver satisfaction a priority and have been rewarded for their efforts with high marks on the CAHPS Hospice survey.
“SHP is proud to partner with so many organizations that put a high value on providing quality patient care and we are honored to recognize the hard work and dedication of our top-performing customers with the annual SHPBest awards,” said Kevin Vogel, president of SHP. “These organizations deserve to be celebrated for their commitment to achieving new levels of excellence each and every year.”
Home Hospice Director, Cissy Strickland, RN, BSN, said winning this award gives her team a tremendous feeling of satisfaction. “We are confident this award will empower us to continue on the quest we have to deliver extraordinary patient care,” she said. “We are honored to receive this award and we will continue taking great pride and joy in the work we do. It is our goal to treat all of our patients like family. It is our mission to continue what was started 30 years ago by delivering unparalleled care throughout the state of Mississippi.’
Read more about the SHPBest awards program, including methodology and award recipient lists at https://www.shpdata.com/hospice/shpbest-cahps-hospice/.
For more information about Forrest General Hospital Hospice, visit www.ForrestGeneral.org/hospice.
About Forrest General Hospital
Forrest General, a leader in medical excellence in South Mississippi, is the flagship hospital of Forrest Health. The 547-bed, Level II Regional Trauma Center in Hattiesburg, Mississippi, provides regional health services to a 19-county service area. Founded in 1952, the hospital’s mission—to do what is best for the patient—is grounded in “We CARE” values of caring and compassion.
About Strategic Healthcare Programs (SHP)
Strategic Healthcare Programs (SHP) is a leader in data analytics and benchmarking that drive daily clinical and operational decisions. Our solutions bring real-time data to post-acute providers, hospitals, and ACOs to better coordinate quality care and improve patient outcomes. Since 1996, SHP has helped more than 7,000 organizations nationwide raise the bar for healthcare performance
